Kristin Grim - Assistant CEO
Kristin got her start as a case manager at Good Shephard Work Services shortly after graduating from East Stroudsburg University with a degree in Rehabilitation Services. Joining HRC in March of 2002, Kristin quickly worked her way to her former position as the Administrator of Residential and Employment Services where she provided a wide range of supports. Now, she uses her vast industry knowledge to support HRC's growth as Assistant CEO.
Tom Dirlam - Chief Financial Officer
Tom graduated from Wilkes University with a Bachelor's degree in Accounting. After working in finance for 15 years, Tom joined HRC in 1994 as the Chief Financial Officer. As CFO, he is responsible for overseeing all of HRC's fiscal operations, including five direct report staff and the maintenance operations department for HRC buildings, vehicles, and agency properties.
Jaclyn Moser - Director of Human Resources
Jaclyn began her journey with HRC in 2014 and has been an integral part of our team ever since. She holds a bachelor’s degree in Liberal Studies with concentrations in Education and Counseling and Human Services from the University of Scranton, as well as a master’s degree in Human Resources Employment Relations with a focus on Labor and Employment Law, Benefits, and Compensation from Pennsylvania State University.
At HRC, Jaclyn has served as a Payroll Specialist, bringing her expertise to streamline operations. Before joining our organization, she gained valuable experience as a Human Resources Generalist and Billing Specialist, along with a strong foundation in long-term care.
Beyond her professional roles, Jaclyn has volunteered for over a decade with the local fire department, including five years as Treasurer, exemplifying her dedication to community service. Passionate about supporting individuals with intellectual disabilities, she is a tireless advocate committed to spreading awareness and creating inclusive opportunities.
Jaclyn’s leadership and dedication to both HRC and the community continue to drive positive change. We are proud to have her as our HR Director!
Mary Fitzsimmons- Assistant Director Human Resources
Mary Fitzsimmons has been a cornerstone of The Human Resources Center, Inc. (HRC) for an incredible 44 years. A Mansfield University graduate with a degree in Social Work, Mary has dedicated her career to making a difference in the lives of others. Over the years, she has served in various capacities at HRC, including roles in our residential, vocational, and human resources departments, showcasing her versatility and unwavering commitment.
Beyond HRC, Mary extends her passion for service to the broader community. She is the President of V.I.P., another non-profit organization, and an active volunteer with the Salvation Army. Mary is also deeply involved in the Point-in-Time Homeless Count for Wayne County, contributing to initiatives that provide critical resources and support to those in need.
Mary’s decades of dedication, leadership, and compassion exemplify the values that drive HRC forward. We are proud to have her as part of our team!
BIll Green - IM Specialist/ HBW Training Coordinator
Bill comes to HRC with a master’s in public administration, a bachelor’s in political science, and an impressive 30+ years of experience. Meet our newest Incident Management Specialist/ Homes Based Waiver Training Coordinator. Bill is returning home to make a difference in our HRC Family. Get ready for positive change and impactful leadership!
Jennifer Tomaino - Director of Quality Assurance and Incident Management
Jennifer began her work in the human services field in 1986 as a Direct Support Professional, while attaining a degree in Psychology from Lock Haven University. The journey to the Human Resources Center included and a variety of positions, all supporting individuals with intellectual disabilities. Prior to HRC she worked as a Supports Coordinator Supervisor and Quality Manager for Tri-Valley Care, Inc. In 2010 she joined the HRC family as a Lifesharing Coordinator and subsequently as Lifesharing Director. Today she serves as the Director of Quality Assurance and Incident Management.
Allison Daniels - Director of CPS Services
Ali has been a part of the human services field since graduating with her master’s degree in Clinical Psychology from Marywood University. She later went on to obtain her license as a Behavior Specialist. Ali now oversees a variety of program services at HRC with a concentration in assisting individuals with disabilities who may be interested in employment.
Megin Hoff - Senior Director of Day Option
Megan our Senior Director of Day Options! With over 20 years of invaluable experience in the human services field, Megan brings a wealth of knowledge and dedication to her role.
A graduate of West Chester University with a BA in Psychology, Megan has worked in various capacities, including Quality Management, Incident Management, and Supports Coordination for individuals with intellectual disabilities. Her journey in the field began in 1999, providing direct care and building a foundation of compassion and expertise.
Outside of work, Megan has a long history of volunteering with youth sports leagues, showcasing her commitment to fostering growth and community engagement.
We’re excited to have Megan’s leadership and passion on board as we continue to advance our mission of supporting individuals. Welcome to the team, Megan! Let’s make a positive impact together!
Kait Harrison - Director Marketing & Events
Kaitlin Harrison brings over 15 years of experience in the human services field and a Master’s in Arts Administration from Drexel University to her role as Director of Marketing and Events at HRC. Her rich background in visual arts, combined with her expertise in marketing, web design, and event planning, enables her to create engaging and impactful experiences.
As a former gallery director, Kaitlin has successfully coordinated countless events for diverse organizations, ensuring every detail is executed seamlessly. She is also an experienced fundraiser and grant writer, dedicated to advancing meaningful initiatives. Kaitlin serves on the board of Tommy’s Voice, further showcasing her commitment to advocacy and community engagement.
With her creativity, strategic vision, and passion for making a difference, Kaitlin plays a vital role in elevating HRC’s mission.
Shawn Chapman - Director of Home-Based Service (North)
Shawn graduated from Clarks Summit University with a bachelor’s degree in Counseling. Prior to obtaining her degree, Shawn worked for many years as a nurse in the healthcare field, most recently at Wayne Memorial Hospital in the Hyperbaric Center. Shawn joined HRC family in September of 2020 as a Program Specialist in the Home Based Services Department. Shawn was promoted to Director of Home Based Services (North) in the fall of 2022.
Rebecca Berghoefer - Director of Home-Based Service (South)
Rebecca graduated from Chestnut Hill College in Philadelphia with a degree in Psychology and a minor in Criminal Justice. She began as an Supports Coordinator with Carbon Monroe Pike MHDS for 4 years before entering the position of Waiver Coordinator, where she remained for over 12 years. At last, Rebecca found her place with HRC in September of 2020 in her current role.
Patty Setzer - HR Generalist HBW
Patty is an East Stroudsburg University graduate with a bachelor's degree in Rehabilitative Services. Patty joined the team in 2005 as a program specialist in one of HRC's Vocational Training Centers, soon transferring to the Home-Based Service department. In 2014, Patty was promoted to the Director of Home-Based Services, and as services grew, she was assigned northern counties.
John Doyle - Director of Career Options & Development (North)
John joins the Human Resources Center with a bachelors in psychology from Mansfield University and a great deal of experience in the human services field. Some of John's experience includes working as a supervisor for Wayne County Children and Youth Services, Kids Peace, and Tri County MH/MR . While at C&Y he developed a in house therapeutic program for the families served. At Kids Peace National Centers for kids in crisis he functioned as the Assistant Director of Foster care and Family services. While at Kids Peace he developed an adoption program, therapeutic foster care and therapeutic services , and a leadership training program for the department. As a member of the JCAHO accreditation team, John was part of the clinician team doing risk assessments and was certified to assess and do treatment with sex offenders. Tri County MH/MR John was the supervisor for children services in Wayne County. HRC is excited to welcome John to the team!
Dawn Daignault - Director of Career Options & Development (South)
Dawn is a City University of New York graduate with a degree in Disability Studies and a concentration in Mental/Behavioral Health. In 2003, Dawn joined the HRC team in the employment services department where she proved to be an invaluable asset. Dawn now oversees Community Integrated Employment as the Director of Career Options and Development.
Dan is a Wayne County native and has served the local community in several capacities including as President of the Lion Club, President and Treasurer of the Wayne Economic Development Corporation, and President of the Workforce Investment Group. Dan now serves as the Executive Foundation Director for the Human Resources Foundation of NEPA.